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Video

How to Refund and Return Items and Outfits in Fortnite



We want to make sure you are able to resolve your issue. If you need additional details or assistance check out our Epic Games Player Support help article here:https://epicgames.helpshift.com/a/fortnite/?s=general-support&f=what-is-the-self-service-cosmetic-refund-tool-and-how-does-it-work&l=en

We offer the ability to refund items you’ve recently purchased in Fortnite.

In order to do this, open Fortnite and select Battle Royale.

From the Lobby screen click on the Menu icon in the top right corner and select Settings.

Click on Account & Privacy on the right.

Under Account you will see Lifetime Refund Requests.

Click on Submit a Request.

Select the item that you would like to submit a refund request for.

Note that only purchases made within the last 30 days are eligible for refunds.

Select the reason for your refund request.

Review the items to return, the value of them, and the reason you selected.

Once you do this, click on Submit Return Request.

Confirm your return request by clicking on Yes to use a refund ticket.

Your return will take a few seconds to complete.

Click on OK to return to your Settings page.

You’ve successfully refunded an item in Fortnite.

#Fortnite #RefundFortniteItems #ReturnFortniteItems

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Video

How to Change Your Epic Games Display Name and Fortnite Display Name



Watch how to change your Epic Games Display Name and Fortnite Display Name. You can read about it here https://www.epicgames.com/help/en-US/epic-accounts-c74/general-support-c79/how-to-change-your-epic-games-display-name-a3260

You can change your Epic Games display name in your account management portal.

To change your display name go to the Epic Games website and click on Sign-In in the top right corner.

You can sign in using any of the options. In this example, we’ll sign in using our Epic Games account. Click on sign in with Epic Games.

Enter your email address and password then click on Log In Now.

Hover over your name in the top right corner and click on Account.

Click on the blue edit button next to your display name. As a reminder, you can change your display name once every 2 weeks.

In the pop-up, enter your new display name twice, and then check the box to confirm you understand that you won’t be able to change your display name for 2 weeks. Finally, click on Confirm.

To see your new display name on your account, log out of your account by hovering over your account name in the top right corner and click on Sign Out.

Log back into your Epic account using the steps outlined at the beginning of this video.

Once you’re logged back in, hover over your account name in the top right corner and click on Account.

You’ll see your updated display name shown on your account management portal. You’ve successfully updated your display name on your Epic Games account.

#EpicGamesDisplayName #FortniteDisplayName #EpicGamesSupport

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Video

How to Redeem a Fortnite V-Bucks Gift Card | Fortnite Support



We want to make sure you are able to resolve your issue. If you need additional details or assistance check out our Epic Games Player Support help article here: https://www.epicgames.com/fortnite/en-US/vbuckscard

Go to the Fortnite website and click on Sign-In in the top right corner.

You will be asked if you’ve already played Fortnite. In this example, we will say we have and click on yes.

Select the platform you play Fortnite on to login to your account. In this example, we will click on PC/Mac.

Enter your email address, then your password, and click on Log In Now.

Hover over your account name in the top-right corner and click on V-Bucks Card.

Click on Get Started to begin the redemption process.

Enter your PIN code. It is located on the back of the card under the scratch off security covering. As a reminder, your PIN code can only be redeemed on this website. Once you finish entering your code click on Next.

Select the platform that you want to use your V-Bucks on and click on Next. If the platform you want to use isn’t available be sure you are logged into the correct Epic Games account.

Review the details and make sure the Epic Account, device, and new balance are correct then click on Confirm.

You have successfully redeemed your V-Bucks card on your Epic Games account. Drop in to Fortnite to spend your V-Bucks!

Click on this link to redeem your Fortnite V-Bucks gift card code: https://www.epicgames.com/fortnite/en-US/vbuckscard

#Fortnite #VBucksGiftCard #RedeemVBucks #EpicGames

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